• Handbooks
• Consulting services
• Training programs
• E-profiling
• Keynote Session

Process Improvement is like a broad spectrum antibiotic.

Over the long haul, even strong people can't compensate for a weak process. Sure, some occasional success may come from individual or team heroics. But if you pit a good performer against a bad process, the process will win almost every time. We'll help you reconstruct your key processes. It's the quickest way to create a culture of execution.

Our Proprietary Methodology has enabled clients to :

• Slash response time
• Drive out costs
• Maximize 6 Sigma by aligning projects under the umbrella of process management
• Diminish bureaucracy
• Register major gains in customer satisfaction
• Sharply reduce inventories
• Punch up profits
• Decrease cycle time
• Torque up productivity
• Gain competitive advantage

Your organization's work processes are soaking up an awful lot of money. So here's an opportunity for huge cost savings. And Those dollars head straight to the bottom line. Our process improvement methodology is the key to excellence in execution.

Pritchett is the exclusive owner of the best-of-class Rummler-Brache process methodology.

Does it work? Does it really bring value?
Let the statistics speak for themselves. More than 80 percent of our work is repeat business from satisfied clients. The methodology has been proven in the Fortune 100, mid-cap companies, governmental agencies and not-for-profits - across a wide variety of industries, and all over the world. Our proprietary approach is respected as the industry standard.

Pritchett employs a wide range of interventions which span the delivery spectrum - from "do it for you" hands-on consulting, all the way to "do it with you" coaching and facilitation.

A key differentiator for us, though, is our core competency: We transfer the knowledge and technology you need to become self-sufficient at delivering business results through performance improvement projects.

Basically, you choose the level of assistance you need from PRITCHETT. We can run the project, or flank your people in a "shadow consulting" role. Either way, you benefit from our expertise and best-of-class methodology in addressing your Critical Business Issues. 

Our professionals provide the methodology, tools and team facilitation you need to become independently effective. Your people combine that with their own internal knowledge and expertise to achieve high caliber improvements.

• FOCUS: Tools for Process Improvement and Management
• ePIP: Process Analysis and Improvement Workshop
• Performance Metrics Workshop

• Service Excellence

Any of PRITCHETT's handbooks can be covered in a keynote or presentation that is customized to your organization. Eric Chua, or one of our Senior Consultants, will work closely with your organization to identify the specific requirements needed.

Handbooks and take-aways can be customized with your company's logo and graphics to enhance the presentation and maximize its impact.