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| Service Excellence Survey |
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There are no right or wrong answers to these questions. Mark the response that is the most truthful for you. Several of the questions are designed to measure how honest your answers are and will indicate any attempt to manipulate the results.
Your answers will be kept strictly confidential.
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Use the following guidelines when completing the survey:
- Read each statement carefully and choose the response that best reflects your true opinion. Do not spend a lot of time thinking about your response. Your first impression is usually the best.
- Do not discuss or compare your answers with anyone else while completing this survey. Doing so may result in a pattern of conflicting attitudes that would invalidate your results.
- You are given three options for answering each statement. Choose only one option for each statement. Do not leave any blank.
- Choose the "a" or "c" option whenever possible. Choose option "b" only when absolutely necessary.
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| Please tell us more about yourself: |
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